FAQ

1. Who can claim the insurance benefits from my St. Peter Life Plan?

 If you are:                                                         Legal Claimant/beneficiaries

Married & with children                                      spouse and/or your children

Single with children                                           children

Single without children                                      parents

 

2. What are the benefits that my family can claim from my St. Peter Life Plan?

You or your family is entitled to the following benefits from your St. Peter Life Plan:

  • Memorial Service according to plan type

         If the planholder is insurable:

  • Cash Assistance Benefit/Extended Cash Assistance Benefit (for planholders within insurable ages of 18 to 60 years at the time of purchase of the plan and has not reached the age of 65 upon death)

  • Waiver of Installment (for planholders within insurable ages of 18 to 60 years at the time of purchase of the plan)

  • Accidental Death and Dismemberment Benefit (for planholders within insurable ages of 18 to 55 years at the time of purchase of the plan and has not reached the age of 60 upon death)

      For Life Plans with Money Back: St. John, St. Paul and St. Francis and St. Andrew, St. Christopher, St. Dorothy: 

  • Money Back subject to the conditions of Life Plan Contract

 

3. How can my family claim the insurance benefits from my St. Peter Life Plan?

It’s easy!  You just have to present the following documents to any St. Peter Life Plan, Inc. Office and they will process the claims for you!  WE PROTECT AND SAFEGUARD YOUR BEST INTERESTS.

The following are the claims requirements for each specific benefit from your St. Peter Life Plan:

Requirements in availing of the Memorial Service:

  • Life Plan Agreement (LPA) - Planholder’s copy & Policy Card

  • Certificate of Fully Paid Plan (if fully paid)

  • If Assigned, 1 Valid ID of Planholder and an Assignment Fee of Php500

  • Duly filled out Memorial Service Call Slip

Requirements to claim your Cash Assistance Benefit or Extended Cash Assistance Benefit:

  • LPA, Policy Card and Certificate of Full Payment’

  • Death Certificate with seal and issued by the Local Civil Registrar or National Statistics Office

  • Birth Certificate of Planholder

  • Birth Certificate of Beneficiary (if claimants are children of the Planholder)

  • Marriage Contract of the Beneficiary (if claimant is the spouse and or if Planholder’s daughter is already married)

  • Statement of Claimant

  • Attending Physician Statement (if within contestability period and or accident)

  • Photocopy of Valid ID’s of the beneficiary and Planholder

  • Medical History (for deaths within the contestability period and/or due to accident)

Requirements for Accidental Death Benefit:

  • Police Report

  • Autopsy Report / Post Mortem Report

  • Medico-Legal Report

  • Investigation Report of the Branch Manager

  • All the same requirements stated in claiming the Cash Assistance Benefit

Requirements for Cash Surrender Value (CSV) / Termination Value (TV):

  • Duly accomplished Cash Surrender Value/Termination Value Application Form

  • At least two (2) valid IDs showing the signature of the Planholder (SSS, Driver’s License, Company ID, etc.)

  • Certificate of Full Payment of Plan

  • Policy Card

  • Life Plan Agreement

  • Marriage Contract of Planholder (if there is a change in the last name of the planholder as indicated in the LPA)

Requirements for Unrendered Service Benefit (USB):

  •  USB Application Form

  • Memorial Service Contract issued by the Funeral Chapel which rendered the service to the planholder.  Indicate clearly the name of the chapel, address and telephone number.

  • Letter from the beneficiary  for the payment of the Cash Surrender Value or Termination Value or choosing the option for the equivalent of one fully paid plan for future memorial service only. 

  • LPA, Policy Card and Certificate of Full Payment’

  • Death Certificate with seal and issued by the Local Civil Registrar or National Statistics Office

  • Birth Certificate of Planholder

  • Birth Certificate of Beneficiary (if claimant are children of the Planholder)

  • Marriage Contract of the Beneficiary (if claimant is the spouse and or if Planholder’s daughter is already married)

  • Statement of Claimant

  • Photocopy of Valid ID’s of the beneficiary and Planholder

Requirements for Waiver of Installment:

  • Medical Certification of uninterrupted disability for the past 

  • Medical Records (laboratory results, Medical History, Abstract, etc.) during first confinement and recent medical check up

  • Hospital Bill

  • Police Report (in case accident is the cause of disability)

  • Birth Certificate of Planholder

  • Personal Investigation of BM

  • Photocopy of Valid ID of Planholder

Requirements for Dismemberment Claim:

  • Medical Certification informing of disability / dismemberment

  • Medical Records (laboratory results, Medical History, Abstract, etc.)

  • Hospital Bill

  • Police Report

  • Birth Certificate of Planholder

  • Personal Investigation of BM

  • Photocopy of Valid ID of Planholder

  • Picture of Planholder showing dismemberment

 

4. How long does it take to process my documents?

Processing of documents normally takes about 5 to 10 working days upon filing of the request for claims.  The sooner you submit the complete claims requirements, the sooner you will receive your claims benefits.

 

5. Can I get my benefits in cash?

In order to protect you from unauthorized claims and unforeseen circumstances, all monetary benefits are issued in checks in the name of the proper payees which can be encashed or for deposit to your account in accordance with established banking regulations and practice.

 

6. Where can I (or my claimant) file my application for claims?

We have branch offices nationwide.  You may file your claims at any St. Peter Life Plan Branch Office nearest you.

 

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St. Peter Life Plan Bldg., Quezon Avenue Corner No. 2 West 4th Street., Quezon City | Tel. No.: (63) 2 371-SPLP (7757) | 8:00 A.M. - 6:00 P.M. (Monday - Friday) & 8:00 A.M. - 12:00 NN (Saturdays)